Privacy policy

Privacy Policy

Last Updated: 12/02/2025

1. Introduction

Welcome to Sounds And Vision Limited (t/a Rampant Records) (“we,” “us,” or “our”). We operate an online store at www.RampantRecords.co.uk, selling vinyl records, CDs, and related products. We also list and sell items on Amazon, eBay, and Discogs.

This Privacy Policy explains how we collect, use, and protect your personal data when you:

  1. Visit or make a purchase on our website,
  2. Interact with us or make purchases through Amazon, eBay, or Discogs, and/or
  3. Communicate with us regarding our products or services.

By using our website or any of our sales channels, you agree to the terms of this Privacy Policy.

2. Who We Are

Under data protection laws (e.g., GDPR, UK Data Protection Act 2018), Sounds And Vision Limited is the “data controller” for personal data we collect.

3. Types of Data We Collect

  1. Order & Payment Details

    • When you purchase products from our website or via Amazon, eBay, or Discogs, we collect your name, billing/shipping address, email, phone number, and payment details. Payments may be processed by third-party payment gateways, and we do not store your full credit/debit card information.

  2. Customer Service Communications

    • Emails, messages, or calls you send to us, including inquiries and order-related issues.

  3. Website Usage Data

    • IP addresses, browser type, device details, and browsing patterns collected through cookies or similar technologies. This helps us analyze site traffic and improve user experience.

  4. Marketing Preferences

    • If you sign up for newsletters or promotions, we collect your email address and consent details.

4. How We Use Your Data

We use your data for the following purposes:

  1. Order Fulfillment & Customer Service

    • To process orders, coordinate shipping, manage returns/refunds, and provide customer support.

  2. Website & Store Management

    • To maintain and secure our website, track sales, and keep records of transactions.

  3. Marketing & Communications

    • To send promotional materials or updates if you have opted in. You can unsubscribe at any time.

  4. Analytics & Site Improvement

    • To understand how visitors use our site, improve product offerings, and enhance user experience.

  5. Legal & Compliance

    • To comply with tax, accounting, or other legal obligations, and to detect or prevent fraud.

5. Legal Bases for Processing (UK/EU Visitors)

Where UK/EU data protection law applies, our legal bases include:

  • Performance of a Contract: For processing orders and delivering products.
  • Legitimate Interests: For general business management, fraud prevention, and basic analytics.
  • Consent: Where you have opted in to marketing or agreed to cookie usage beyond the strictly necessary.
  • Legal Obligations: For financial record-keeping and compliance with legal requirements.

6. Data Sharing & Disclosure

We do not sell or rent your personal data. We may share it:

  1. With Service Providers

    • Shipping carriers, payment processors, and website hosting or analytics providers who help us run our store. All are contractually obligated to protect your data.

  2. Via External Sales Channels

    • If you purchase via Amazon, eBay, or Discogs, those platforms also collect and process your data under their own privacy policies.

  3. Legal & Regulatory Authorities

    • We may share data to comply with legal obligations or to respond to valid requests (e.g., subpoenas).

7. Cookies & Tracking Technologies

  • We use cookies or similar tools to facilitate core website functions (like your shopping cart), remember preferences, and gather usage data.
  • You can manage or disable cookies in your browser, though doing so may affect website functionality.

8. Data Retention

We keep your personal data as long as necessary to fulfill our business needs (e.g., processing orders, maintaining sales records) and comply with legal obligations (e.g., tax laws). When data is no longer needed, we securely delete or anonymize it.

9. Data Security

  • Encryption: Our website uses HTTPS/SSL to protect data in transit.
  • Restricted Access: Only authorized personnel have access to your personal data.
  • Service Provider Standards: We work with reputable providers who implement industry-standard security measures.

10. Your Rights (UK/EU Residents)

You may have certain rights regarding your personal data, including:

  • Access & Correction: Request a copy of your data or correct inaccuracies.
  • Deletion: In certain situations, ask us to erase your data.
  • Restriction or Objection: Limit or oppose certain types of processing.
  • Data Portability: Receive a structured, machine-readable copy of your data.
  • Withdraw Consent: Revoke consent for marketing or cookies at any time.

For any of these requests, please email info@rampantrecords.co.uk. We will respond in accordance with applicable laws.

11. Our Amazon SP-API Tool (For Our Own Store Only)

We have developed a custom Amazon SP-API tool used exclusively for our own Amazon Seller account. This tool:

  • Retrieves Product Data: Gathers real-time Amazon product info (listings, pricing, inventory) to help us keep listings accurate.
  • Enables Competitive Pricing: Uses the retrieved data to help set or adjust prices within our Amazon store.
  • Automates Listings: Streamlines listing new products on Amazon.

No Cross-Platform Data Sharing:

  • The data we collect through Amazon SP-API is not shared with eBay, Discogs, or our website. It is only used for internal inventory, pricing, and listing management on Amazon.

No External Access:

  • Only the owner of Sounds And Vision Limited (t/a Rampant Records) has access to the tool’s Amazon data. No other employees or third parties are involved.

12. Links to Other Websites

Our website or communications may link to external sites (e.g., Amazon, eBay, Discogs). We do not control the privacy policies of these third parties and encourage you to review their policies directly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Last Updated” date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Sounds And Vision Limited (t/a Rampant Records)
Email: info@rampantrecords.co.uk
Website: www.RampantRecords.co.uk